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LMS Customer Support

Through the LMS Software Support Services, users have access to LMS Response Line Center for a wide range of questions on the deployment and optimal use of the LMS software products. This section is reserved to LMS customers who have products under warranty or subscribed a Software Support Policy contract.

The Plug-in for LMS Test.Lab Active Pictures  is not restricted to customers but can be downloaded by everyone from this location.

For support on Siemens PLM software, click here.



Contacting LMS Customer Support

Customers with products under warranty or who subscribed a Software Support Policy can contact Customer Support by using the following coordinates:

LMS Support United States

Caesam
Phone: +32 4 361 69 69
Email: CAESAMSupport.liege@lmsintl.com

Imagine.Lab / AMESim
Phone: +1 248 502 2214
Email: caesupport.us@lmsintl.com

License & Installation
Phone: +1 248 502 2213
Email: licenserequest.us@lmsintl.com

LMS Imagine.Lab / SysDM
Phone: +1 248 502 2214
Email: sysdmsupport@lmsintl.com

Samcef (except Samcef for windturbines)
Phone: +32 4 361 69 69
Email: CAESupport.Liege@lmsintl.com

Samcef for windturbines
Phone: +34 93 451 8621
Email: caesupport.es@lmsintl.com

TecWare
Phone: +1 248 502 2211
Email: caesupport.us@lmsintl.com

Test.Lab / Test.Xpress
Phone: +1 248 502 2211
Email: testsupport.us@lmsintl.com

Virtual.Lab / CAE Products
Phone: +1 248 502 2212
Email: caesupport.us@lmsintl.com

Virtual.Lab Motion, DADS & Tea-pipe
Phone: +1 319 626 6700 ext. 1400
Email: MotionSupport.cor@lmsintl.com

 
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